job description:
• seeking a professional technical writer to join our expanding team.
• the individual shall write, edit, and proofread technical user guides, developer documentation, api guides, and manuscripts, online content, corporate internal publications, and business development deliverables.
• the individual shall produce a wide variety of content, from articles and reviews to video scripts.
essential job functions/responsibilities:
• create user documentation for our in-house product, searchunify
• analyze user interaction data to identify gaps in documentation and work on it
• peer review the work of the other writers
• create instructional videos; it includes writing scripts, providing a voice over, and preliminary designing
• write knowledge base articles (different from user documentation) from client tickets
• experiment with searchunify to discover customers' perspective
• draw diagrams and flowcharts and edit images for use in documentation
• required candidate profile
skills & knowledge:
• ability to produce clear and well-structured texts in english
• ability to read and comprehend diverse texts on search technologies
• ability to write with a flair that reflects your personality without hampering comprehension
• habit to read books and long-form content in diverse genres is a huge plus
• familiarity with google docs, madcap flare, and jira is a plus
• familiarity with any programming language is a plus.
benefits
medical insurance
amazing work culture
exposure to great projects
5 days a week
super friendly work environment
amazing workplace infrastructure
employee empowerment
a culture of continuous improvement
rewards & appreciations
on time salary and much more