Role Description:
As a Tele-Collection Associate at WeRize, you will be responsible for recovering overdue payments by contacting customers via phone. You will negotiate repayment plans, track outstanding debts, and ensure timely collections while adhering to financial regulations.
Key Responsibilities:
• Contact customers to follow up on overdue payments and negotiate repayment plans.
• Monitor accounts to track outstanding debts and encourage timely payments.
• Investigate historical data and use available databases to locate defaulters.
• Negotiate settlements and ensure compliance with company policies.
• Escalate cases to managers when necessary and work towards collection targets.
• Maintain accurate records and report on collection activities.
Attributes we are looking for:
• Graduate with at least 1 Year of experience in outbound tele-collections.
• Strong negotiation and persuasion skills.
• Fluency in Hindi is mandatory; knowledge of Kannada, Malayalam, Bengali, Tamil, or
Telugu is a plus.
• Basic computer literacy for tracking and managing collections data.
Experience
1 - 5 Years
No. of Openings
15
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.E, Any Bachelor Degree, Post Graduate Diploma
Role
Collection Officer
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
No. 251, Ground, First Floor, 17th Cross, 5th Main, 6th Sector