Freshers & Experience || Full Time || Collection Agent

We are seeking a motivated Collection Executive for our Varanasi office. This role is ideal for individuals looking to start a career in finance and collections. You will help us manage customer accounts and ensure timely payments.

Key Responsibilities:

1. **Account Management**: Maintain and manage customer accounts, ensuring all details are accurate and up to date.

2. **Collection Calls**: Reach out to customers via phone, email, or in-person to remind them of overdue payments and negotiate repayment plans.

3. **Documentation**: Keep detailed records of conversations, agreements, and payment commitments to facilitate smooth follow-ups.

4. **Customer Service**: Address customer inquiries regarding their accounts and payments, providing a professional and helpful service.

5. **Reporting**: Prepare regular reports on collections activity and update the management on progress and challenges.

Required Skills and Expectations:

Candidates must have completed their 12th-grade education and possess strong communication skills. A basic understanding of financial processes is beneficial. You should be confident in making phone calls and comfortable negotiating with customers. Being organized and detail-oriented is important to effectively manage accounts and documentation. We expect you to work well in a team environment and demonstrate a positive attitude towards achieving collection targets. Previous experience in collections is a plus but not mandatory; we welcome candidates eager to learn and grow in this role.

• Experience

  0 - 6 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Banking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office