Outbound calls to insurances for claim status and eligibility verification.
Denial documentation and further action.
Calling the insurance carriers based on the appointment received by the clients.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
Calling insurance companies to get the status of the unpaid claims.
Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
Maintain the individual daily logs.
DESIRED CANDIDATE PROFILE:
-- Applicant be good at verbal and written communication --
Must be flexible with shifts timings --
Must be a team player --
Must have good articulation skills --
Good interpersonal and customer oriented skills is desirable --
Must have eye to details -
Must be looking for long-term growth in this domain