22

Business Process Improvement Jobs

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

ERP Executive - Full Time

Titan Consultancy

  • 3 - 5 yrs
  • 14.0 Lac/Yr
  • Dubai +1 UAE
ERP System Administration ERP Technical Support SAP Oracle Microsoft Dynamics Data Management & Reporting Business Process Improvement
The ERP Executive is responsible for managing, maintaining, and supporting the company
View all details
Apply

Freshers & Experience || Full Time || Business Analyst

Flight2sucess Immigration Llp

  • 0 - 6 yrs
  • 100.0 Lac/Yr
  • Spain
Requirements Gathering Stakeholder Management Process Improvement Data Analysis SWOT Analysis Business Modeling Change Management Gap Analysis Agile Methodology Solution Design
Major Roles and ResponsibilitiesRequirements Gathering & AnalysisCollect and document business requirements from stakeholders, including end users, management, and technical teams.Use techniques like interviews, surveys, workshops, and observations to gather detailed requirements.Analyze and prioritize business needs, ensuring they align with company objectives.Stakeholder ManagementIdentify and engage with key stakeholders, including business leaders, project managers, IT teams, and customers.Facilitate communication between stakeholders to ensure alignment on goals and objectives.Manage expectations by regularly providing status updates and addressing concerns.Business Process Mapping & ImprovementMap current business processes using tools like flowcharts or process diagrams to visualize workflows.Identify inefficiencies, redundancies, and bottlenecks in existing processes.Recommend improvements to streamline processes, reduce costs, or enhance productivity.Solution Design & RecommendationsDevelop or contribute to the design of solutions that meet business needs.Collaborate with technical teams (developers, architects) to design practical solutions.Evaluate potential solutions based on feasibility, cost, and scalability.Data Analysis & ReportingAnalyze data to uncover insights, trends, and patterns that can inform business decisions.Create reports, dashboards, or visualizations to present findings clearly to stakeholders.Use tools like Excel, SQL, or BI tools (e.g., Power BI, Tableau) to analyze and present data.Gap AnalysisPerform a gap analysis to compare current systems, processes, and performance with desired outcomes.Identify gaps in functionality or performance and propose actionable steps to close those gaps.Agile & Project Management SupportSupport Agile frameworks (Scrum, Kanban) by helping define user stories, creating backlogs, and facilitating sprint planning.Collaborate with project managers to ensure that projects stay on track and deliverables meet deadlines.Risk ManagementIdentify potential risks to project timelines, budget, or quality.Propose mitigation strategies to reduce the impact of those risks.Track and manage risks throughout the project lifecycle.User Acceptance Testing (UAT) & ValidationDevelop test cases and coordinate user acceptance testing to ensure the solution meets business requirements.Facilitate testing with end users, addressing any issues and ensuring the solution works as intended before deployment.Documentation & ReportingDocument all business requirements, workflows, decisions, and solution designs for future reference.Maintain clear, concise, and comprehensive documentation to ensure transparency and knowledge sharing.Provide regular status reports and updates on progress to stakeholders and project teams.Continuous Improvement & Post-Implementation SupportMonitor the effectiveness of implemented solutions and identify areas for further improvement.Provide post-implementation support, ensuring that solutions continue to meet business needs.Gather feedback from users and stakeholders to ensure ongoing alignment with business goals.Facilitation & CommunicationFacilitate meetings and workshops to encourage collaboration between business and technical teams.Ensure clear and consistent communication throughout the project lifecycle.Translate complex technical concepts into business-friendly language.
View all details
Apply

BPO Team Leader

Innovsource Services Pvt Ltd

  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Perungudi Chennai
Preferred Skills: Proficiency in MS Excel and Reporting Tools Knowledge Of Quality Assurance Standards and Call Monitoring Problem-solving and Conflict-resolution Abilities Customer-centric Mindset With Focus On Continuous Improvement Voice Process Business Process Outsourcing BPO
Job Summary:We are seeking a proactive and experienced BPO Team Leader to manage and guide a team of customer service agents. The ideal candidate should be skilled in team management, performance coaching, and ensuring smooth day-to-day operations while delivering excellent customer experiences.Key Responsibilities: Lead, mentor, and motivate a team of agents to achieve individual and team KPIsMonitor daily operations, call quality, and customer interactions to ensure service excellenceConduct regular team meetings, feedback sessions, and performance reviewsHandle escalations and resolve customer issues effectivelyMaintain shift schedules, attendance, and workforce planningGenerate daily/weekly/monthly performance reports and share with managementCollaborate with QA and training teams to identify skill gaps and training needsEnsure compliance with company policies, procedures, and service standardsRequirements:Minimum 2 years of experience in a similar role (BPO/Call Center Team Leader)Strong leadership, coaching, and people management skillsExcellent communication (verbal & written) and interpersonal skillsGood understanding of CRM tools and call center metricsAbility to work in a fast-paced and target-driven environmentFlexibility to work in rotational shifts, including weekends if requiredEmployment Type: Full-TimeLocation - OMR/Perungudi - ChennaiShift - Rotational Shift Experience: 2 to 4 Years in a BPO/Call Center Environment with Team Handling ExperienceQualification - Any Graduates Interested Candidate can contact via-Email - sneha@innov.in Phone number - 7708390529Name - Ms. Sneha
View all details
Apply

MIS Manager

Lakshmi North East Solutions (LNES)

  • 3 - 7 yrs
  • 3.3 Lac/Yr
  • Dharapur Kamrup
MIS Manager Data Analysis Database Management Data Visualization Operational Efficiency Improvement Strategic Planning Business Process Optimization Time Management Process Improvement MIS Reporting Attention to Detail Problem Solving Critical Thinking
- Bachelors or Master's degree in any field preferred Computer Science, Information Technology, Business Administration, or a related field.- 2+ years of experience in MIS, data analysis, or business intelligence.- Proficiency in Database management system(SQL, Oracle etc.)- Strong analytical, problem-solving skills and leadership skills.- Knowledge of database management and automation tools.- Excellent communication and coordination skills.- Ability to work independently and handle multiple tasks efficiently- Must be able to handle a team of minimum 20 MIS executives
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Direct Walk-In Interview For Process Associate (Male)

ADITHYA IT SOLUTIONS PVT LTD

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Salem
Customer Service and Process Improvement. Support Business Processes By Performing Tasks
ELIGIBILITY : 2018 TO 2024FRESHERS : ANY DEGREECOMPANY WILL PROVIDE LAPTOPResponsibilitiesCustomer serviceRespond to customer inquiries, provide support, and meet customer expectations Data entryEnter data accurately and efficiently Process improvementIdentify opportunities to improve processes, eliminate redundancies, and streamline operations ComplianceEnsure compliance with company guidelines and standard operating procedures ProductionMaintain production equipment, ensure quality and safety, and keep supplies and inventory AccountingProcess and record financial transactions, reconcile statements, and clear open items
View all details
Apply

Hiring Business Analyst For Goregaon East

Alfa Labs Technologies LLP

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Goregaon East Mumbai
Business Research Analysis Research Analysis Research Development Advance Excel Data Analysis Documentation Process Improvement
Company name -Alfa Labs Technologies LLPJob Role-Business Analyst(fresher)Role & responsibilities :1.Requirements Gathering: Collaborate with stakeholders to gather and document detailed business requirements, ensuring clarity and accuracy. Work on Company's in build software 2. Data Analysis: Analyze complex data sets to identify trends, patterns, and actionable insights that support strategic decisions.3.Process Improvement: Identify inefficiencies in existing processes and propose solutions for optimization.4. Documentation:** Create clear and comprehensive documentation, including business requirements, process flowcharts, and reports.5. **Project Management:** Manage projects related to process improvement and system enhancements, ensuring on-time delivery and adherence to quality standards.**Qualifications:**- Bachelor's degree in any streamPreferred candidate profile : You will be responsible for understanding business needs, analyzing data, and recommending solutions to enhance processes, products, and services. Candidate should be from Mumbai Western Line Preferred if BA course done and good Command on the Excel Work Location -GoregaonSalary -1st 6 months 15k next 6 months 20k then 25kBond -NoPass out - 10th Pass out after 2015 with minimum 60%Laptop.or desktop mandatory Only MUMBAI(western line) candidates apply.
View all details
Apply

Client Relationship Manager (Female)

Wisemen Retail Pvt Ltd

  • 3 - 5 yrs
  • 3.8 Lac/Yr
  • DLF Phase IV Gurgaon
Client Servicing Branch Administration Business Process Improvement Due Diligence Review MS Office Word Client Relationship
1.Due Diligence documents coordination between Lessor & Lessee.2.Coordination for LOI/Term Sheet/Lease Deed signing between Lessor & Lessee.3.Coordination for Registration of Lease Deed/Agreement.4.Coordination for property handover & fit outs.
View all details
Apply

Client Relationship Manager

Choice India

Client Servicing Business Process Improvement Client Relationship Work From Home
Full Job DescriptionWe are looking to hire an experienced Stock broker to join our team who is familiar with all the ins and outs of investment opportunities within the market.A Stockbrokers responsibilities include analyzing stocks, helping clients invest wisely by understanding their needs for different returns on investments or risks involved in each option.Ultimately, you will work directly with clients, educate them on different investment options and oversee the success of their accounts.Role & Responsibilities Provide regular updates to clients regarding the status of their investment portfolios Inform clients of new investment opportunities within the stock market Source new clients through networking and cold calling Make changes in investment strategies based on market conditions Opening Demat account and inculcated Fund Requirements and skills Proven work experience as a Stockbroker or similar role Handling a team Completed all team target Sound knowledge of how financial markets operate Proficient in IT and mathematics The ability to evaluate complex information Strong analytical skills Excellent negotiation skills A bachelors degree in finance, accounting or business is preferredJob Types: Full-timeSalary: 15,000.00 - 40,000.00 per month +IncentiveSupplemental pay types: Commission pay Performance bonus Yearly bonus
View all details
Apply

Client Relationship Manager

Eqwires Research Analyst

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Prahlad Nagar Ahmedabad
Client Servicing Revenue Expansion Business Process Improvement Client Relationship
We Are One Of The Top SEBI Registered Research Analyst In India Looking For A Passionate And Dedicated Client Relationship Manager Who Can Handle The Company's Domestic And International Business Over The Phone With His/Her Communication And Business Management Skills. This Profile Has A Great Earning Opportunity Along With Career Growth.
View all details
Apply

Client Relationship Manager

Nawal Sustainability Limited

Client Servicing Business Process Improvement Microsoft Excel Microsoft Office Email Support Client Relationship
Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazons customers better. You will be required to analyze data, interact with cross functional teams, Key responsibilities - 1. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.2. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.3.Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.4.Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Other Responsibilites - 1. Determining the company's e-commerce goals and KPIs.2. Identifying key areas for improvements, such as audience, acquisition, behavior, and conversions.3. Monitoring and analyzing e-commerce metrics and figures.4. Transforming e-commerce data into operational insights.5. Researching competitors, alternative markets, and opportunities in the e-commerce space.6. Brainstorming ideas to enhance and transform the company's e-commerce approach.7. Developing e-commerce solutions in conjunction with marketing and IT personnel.8. Implementing broad e-commerce strategies to assist our business development
View all details
Apply

Client Relationship Manager

Surabhi Financial Services

Client Servicing Branch Administration Cross Functional Coordination Business Process Improvement Client Relationship
Job Description Client Relationship manager Job Location Mumbai Western Suburb : Kandivali (E)What are we looking for / Job DescriptionWe are looking for Client Relationship Managers to join our team. If you are from a servicing industry and have some understanding of finance, or have an worked in client relationship manager role for an financial services firm and enjoy interacting with people then this position is just for you. Key ResponsibilitiesBuild positive and productive relationships with clients for business growth.Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.Understand client needs and customize existing business programs to meet their needs.Provide client support and handle client communications effectively.Manage and close client businesses to achieve profitability.Maintain existing clients and generate new clients to achieve revenue goals.Address client concerns promptly and professionally.Inform clients about company products, services and promotions.Discuss business contracts and cost with clients.Ensure that client requests are handled timely and accurately.Develop new strategies to improve client satisfaction.Maintain up-to-date knowledge aboompany products and services.Answer clients questions, address concerns and resolve them as per SLAsBuilding and maintaining your client base.Qualifications requiredBachelors degree in business, finance or related field.Great interpersonal and communication skills, written and spoken English is must.Prior experience with customer service or similar role Proficient in Word, Excel, Outlook and PowerPoint, Social Media tools like Linked In, Facebook etcCritical thinker and problem-solving skillsGood time-management skillsTeam player
View all details
Apply

Client Relationship Manager (Female)

Choice Finx

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Arera Colony Bhopal
Revenue Expansion Business Process Improvement Client Relationship
We have Some Urgent Vacancy for Client Relationship Manager, Tele Calling, Inbound Process , Outbound Process
View all details
Apply

Client Relationship Manager (Female)

Wider World Immigration

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Nehru Place Delhi
Client Servicing Cross Functional Coordination Business Process Improvement Client Relationship
Client Relationship Manager Responsibilities: Create and enforce plans that will help meet the needs of customers Build long-term relationships with clients and customers Work quickly to address and resolve customer issues Notify the sales team of new sales and cross-selling opportunities Become familiar with the competition to stay ahead of them Encourage high-sales and good customer service practices Create strategies and work with clients to boost their brand Help promote and maintain a positive company imageClient Relationship Manager Requirements: Intuitive to customers needs Strong communication and interpersonal skills and the ability to build and maintain relationships A background in customer service or sales is a plus Must understand customer relationship management (CRM) Ability to work well with others and lead a team Attentive to detail and organized Must be self-motivated, flexible and able to manage several jobs at one time
View all details
Apply

Client Relationship Manager (Female)

MUKLAVA

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Raipur
Client Servicing Branch Administration Cross Functional Coordination Revenue Expansion Credit Administration Business Process Improvement Client Relationship Customer Care
CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION Making sure all the leads of the clients after placing orders are met. Ensuring your existing clients are satisfied through after-sales service. Always ask them for true feedback. Servicing the client after receiving the order till the time of collection of payment. Resolve the queries and questions of all the clients. Give or support the participants/clients about company products or services. Acting as a point of contact for complaints and escalating issues to the concern. Understand client queries and solve them in any manner.Key skills for Client Relation Manager Polite disposition. Ability of rigorous follow-up. The ability to communicate confidently both through speaking and writing with colleagues and clients. Ability to understand the circumstances and act accordingly. Proactive. Thorough knowledge of products/services. Always available on calls.Qualification :- MBA Graduate Fresher English & Hindi (preferred) Schedule :- Day ShiftSalary : Remuneration for this post between 9k to 12k
View all details
Apply

Client Relationship Manager (Female)

Anand And Anand

  • 10 - 14 yrs
  • 12.0 Lac/Yr
  • Noida
Client Servicing Cross Functional Coordination Revenue Expansion Business Process Improvement
- 5to 15 years (should not have changed jobs frequently)- Should have worked with any Reputed firms / CorporatesQualification:Graduate or Post-graduateSkills required -- Excellent verbal and written communication skills, research skills- Proficiency in Microsoft Office applications, includingOutlook, Word, Excel, PowerPoint and Access- Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clientsRole highlights-- Proven work experience- Creating development plans- Identifying market opportunities through meetings, networking, and other channels- Meeting existing and potential clients and building positive relationships- Liaising with colleagues to develop marketing strategies- Attending events such as exhibitions and conferences- Preparing sales presentations and participating in meetings- Producing reports for management- Quick learning and comprehending abilitiesAdditional Skills- Resourceful - can come up with effective solutions and solve problems- Creative - can provide alternatives- Cutting edge - is not limited by what is today but looks for what is next. Salary package as per industry standard; salary will be commensurate with qualifications and experience.
View all details
Apply

Digital Strategy CoE IBP

KD Groups

  • 2 - 4 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Business Process Improvement Business Process Walk in
Deliver multiple projects ensuring value delivery for the client within stipulated project timelines and budget. Support/Drive business blueprint workshops sessions for IBP. Support/Drive business assessment, advise clients on SAP IBP Supply Chain functionality and new features, share and shape implementation options to overcome current challenges and optimize key business processes for IBP modules. Enable engagements using a deep knowledge of SAP IBP Supply Chain capabilities. Foster good relationships with clients. Expand opportunities with existing clients through proactive identification of pain points and innovative solutioning. Support Accentures pursuits related to SAP IBP Supply Chain opportunities by assisting proposal drafts, supporting sales and delivery cycles.
View all details
Apply

Client Relationship Manager (Female)

Om Shivam Enterprises

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Janakpuri Delhi
Client Servicing Business Process Improvement Handling Corporate Clients Well Versed With English Good Communication Skills Result Oriented Client Relationship Relationship Manager
We are Looking for a Talented Professional to Join Our Team. if You're Excited to Be Part of a Winning Team, Om Shivam is a Great Place to Grow Your Career. Responsibilities : to Successfully Create a Business from New and Existing Customer Accounts Build Connections and Establish Long-term Relationships with Customers Use Their Expertise to Identify and Qualify Leads, Leading to Sales Opportunities with Both New and Existing Customers. Qualifications 1-5 Years Experience in Handling Corporate Sales and Strong Written and Verbal Communication Skills in English Self-motivated and Goal-oriented, Desire to Deliver Results Ability to Create and Deliver Presentations Fast Learner and Quick Thinker Skills Required: Expert in Handling Coroprate Cliets / Project Sales. Core Sales Expertise. Effective Communication Skills. Expert in Buiding Up Professional Relationship with New Clients. Sales Jobs Description:- Solar Power Project Lead Generation Through Company Social Site like Google Add, Face Book Add, Etc & Own Contacts Reference. Pre-sales Activities like Site Review, Proposal Sending, Guide Customer for Right Product. Building Positive Relationship with Customers. Responsible for Targets Completion On Monthly, and Quarterly Basis. Closing Deals, Developing New Accounts, Ensuring Repeat Business from Existing Customers, and Making a Positive Impact in a Company. # Responsible for Opening New Accounts While Understanding the Needs of the Customer and How to Meet Those Needs. Whatsapp Only
View all details
Apply

Client Relationship Manager

SRM Enterprises

Sales Business Development Client Servicing Client Relationship Management Cross Functional Coordination Revenue Expansion Business Process Improvement Work From Home
We are looking for 20 Client Relationship Manager Posts in Agra, Uttar Pradesh,Prayagraj / Allahabad, Uttar Pradesh with deep knowledge in Sales,Business Development,Client Servicing,Client Relationship Management,Cross Functional Coordination,Revenue Expansion,Business Process Improvement and Required Educational Qualification is : Secondary School, Diploma, Professional Degree, Other Bachelor Degree
View all details
Apply

Client Relationship Manager (Female)

ACE AUTOMATION ENGINEERS

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Mayapuri Delhi
Sales Business Development Client Servicing Branch Administration Client Relationship Management Cross Functional Coordination Revenue Expansion Credit Administration Business Process Improvement
2-3 Years Experience in Manufacturing Proficient in Excel, MS Office, Google Sheets, Client relationship and coordination Should be sound in Communication as well as Hindi and English
View all details
Apply

Client Relationship Manager

vividha corporate solutions

  • 1 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Client Relationship Management Business Process Improvement
Roles and Responsibilities: Management of sales operations and matching client requirements. Identifying and developing new clients Acquire and maintain relationships with corporate clients to drive business maintaining relationships with existing clients by understanding their requirements and proposing solutions. Acting as a liaison between clients and functional teams.SKILLS: strong written and verbal communication skills in English Strong Negotiation skills.
View all details
Apply

Client Relationship Manager

Nawal Sustainability Limited

Client Servicing Revenue Expansion Business Process Improvement Microsoft Office Microsoft Excel Client Relationship
Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazons customers better. You will be required to analyze data, interact with cross functional teams, Key responsibilities - 1. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.2. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.3.Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.4.Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Other Responsibilites - 1. Determining the company's e-commerce goals and KPIs.2. Identifying key areas for improvements, such as audience, acquisition, behavior, and conversions.3. Monitoring and analyzing e-commerce metrics and figures.4. Transforming e-commerce data into operational insights.5. Researching competitors, alternative markets, and opportunities in the e-commerce space.6. Brainstorming ideas to enhance and transform the company's e-commerce approach.7. Developing e-commerce solutions in conjunction with marketing and IT personnel.8. Implementing broad e-commerce strategies to assist our business development go
View all details
Apply
View More Jobs