Roles & Responsibilities
Requirement gathering & documentation
Process analysis & improvement
Solution design & stakeholder communication
Data analysis & reporting
Testing & validation (UAT)
Change management & user training
Market & competitor analysis
Desired Skills
Business process modeling
Requirement gathering techniques (BRD, FRD, User Stories)
Agile & Waterfall methodologies
Data analysis & visualization (Excel, SQL, Tableau, Power BI)
Basic knowledge of automation & digital tools
Strong communication & stakeholder management skills