As a BPO Telecaller, your main responsibility will be to make outbound calls to potential customers and promote products or services. You will need to explain the product or service to customers and answer any questions they may have. Additionally, you will be required to update customer information in the database and maintain a high level of professionalism and customer service at all times.
To excel in this role, you should possess excellent communication skills and be able to effectively convey information over the phone. A strong attention to detail is essential for accurately updating customer information. Additionally, you should be able to work well under pressure and meet sales targets. Prior experience in a similar role is preferred but not required. A positive attitude and willingness to learn and adapt to different situations are crucial in this fast-paced environment. A high school diploma or equivalent is required for this position.