Key Responsibilities:
1. Manage billing process: Ensure accurate and timely invoicing to customers for products or services rendered.
2. Supervise billing team: Oversee a team of billing clerks to ensure they are efficiently processing invoices and resolving any billing discrepancies.
3. Monitor accounts receivable: Track outstanding payments, follow up with customers to collect payments, and resolve any billing issues.
4. Analyze billing data: Review billing reports to identify trends, discrepancies, or areas for improvement in the billing process.
5. Maintain billing records: Keep detailed records of invoices, payments, and customer information for financial reporting and auditing purposes.
Required Skills and Expectations:
1. Strong attention to detail: Ability to accurately review and process billing information.
2. Organizational skills: Capable of managing multiple tasks and deadlines effectively.
3. Communication skills: Good verbal and written communication to interact with customers and internal teams.
4. Basic computer skills: Proficiency in using billing software, spreadsheets, and databases.
5. Problem-solving abilities: Skill to identify and resolve billing discrepancies or issues efficiently.