Roles and Responsibilities :
* Identifying new Opportunities
* Supporting Sales & Development department
* Escalating any complaints
* Updating Database
* Manage large amount of incoming calls
* Generate Sales Leads
* Identify and assess customer needs to satisfaction
* Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
* Follow communication procedures, guidelines and policies
* Resolve customer complaints via phone, email, mail or social media
* Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
* Working According to the TAT of the Call Time
* Generating Maximum Leads in a day and Reporting to Relationship Manager all the Lead Counts on Email Everyday Before Leaving
Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective Leads , Market Research , Market Trends , Social Media Management , Good Written and Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective Soft Skills Excellent Communication on call.
Experience
2 - 8 Years
No. of Openings
2
Education
Graduate (B.Arch, B.B.A, B.Com, Certificate/Diploma/Others)
Role
Marketing Manager
Industry Type
Architecture / Interior Designing
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office