Roles and Responsibilities :
Identifying new Opportunities
Supporting Sales & Development department
Escalating any complaints
Updating Database
Manage large amount of incoming calls
Generate Sales Leads
Identify and assess customer needs to satisfaction
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Follow communication procedures, guidelines and policies
Resolve customer complaints via phone, , or social media
Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
Working According to the TAT of the Call Time
Generating Maximum Leads in a day and Reporting to Relationship Manager all the Lead Counts on Everyday Before Leaving
Skills Required : Enthusiasm , Problem Solving Attitude , Productive Work , Effective Leads , Market Research , Market Trends , Social Media Management , Good Written and Verbal Communication , Good Typing Speed , Excellent Fluency in Languages , Effective Soft Skills Excellent Communication on call.
Experience
2 - 8 Years
No. of Openings
2
Education
Graduate (B.Arch, B.B.A, B.Com, Certificate/Diploma/Others)
Role
Marketing Manager
Industry Type
Architecture / Interior Designing
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office