We are seeking enthusiastic and detail-oriented Airport Ticketing Staff to join our team in Delhi NCR. This role is perfect for freshers or candidates with up to one year of experience, offering an opportunity to work in a vibrant airport environment.
Key Responsibilities:
- **Ticket Sales:** Assist passengers in purchasing flight tickets, ensuring they receive accurate information about prices and schedules.
- **Customer Service:** Provide exceptional service to travelers, addressing their inquiries and resolving issues efficiently and courteously.
- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documentation and guiding them through the procedure.
- **Handling Reservations:** Manage and modify flight reservations, including cancellations or changes, while keeping passenger information confidential and secure.
- **Coordination with Airlines:** Liaise with airlines to ensure all ticketing information and procedures are up to date and accurate.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills, as interacting with diverse passengers is vital. Attention to detail is essential for processing tickets and handling inquiries accurately. Basic computer skills are required for using ticketing systems and processing transactions. Candidates should be able to work well in a team and demonstrate a commitment to providing excellent customer service. A positive attitude and willingness to learn are essential to succeed in this role.