As an Airport Ticketing Staff member, you will play a vital role in ensuring smooth operations at the airport. Your primary responsibilities will include:
- **Issuing Tickets**: You will assist passengers in purchasing their tickets, ensuring they have all the necessary details for their flights.
- **Customer Assistance**: Providing support to travelers with inquiries about flights, schedules, and services, helping create a positive travel experience.
- **Handling Reservations**: Managing booking systems and processes, including cancellations or changes, to accommodate passenger needs efficiently.
- **Processing Payments**: Accepting payments for ticket purchases and handling various payment methods while ensuring accuracy in transactions.
- **Collaborating with Airlines**: Coordinating with different airlines and departments to obtain updated information and provide the best options for passengers.
- **Maintaining Records**: Keeping accurate records of ticket sales and customer interactions to assist with reporting and auditing processes.
To succeed in this role, you should possess a few essential skills and qualities:
- **Communication Skills**: You must communicate clearly and effectively with passengers and team members to provide excellent service.
- **Interpersonal Skills**: A friendly and approachable demeanor is important for assisting passengers and resolving any issues they may have.
- **Attention to Detail**: Being meticulous will help prevent errors in ticketing and ensure a seamless experience for travelers.
- **Basic Computer Skills**: Familiarity with software and booking systems will be necessary for managing reservations and transactions.
This role is ideal for freshers, as on-the-job training will be provided to help you succeed.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata