As an Airport Ticketing Staff in Varanasi, India, you will be responsible for assisting customers with ticket purchases, reservations, and inquiries at the airport. Your key responsibilities include issuing tickets, handling payments, providing information on flight schedules, and resolving customer issues efficiently.
You will need to have good communication skills to interact with customers effectively and provide excellent customer service. Attention to detail is crucial to ensure accurate ticketing transactions. A basic understanding of computer systems is required to process ticket purchases and reservations smoothly. Flexibility and the ability to work in a fast-paced environment are essential for this role. Previous experience in customer service or a similar role is preferred but not required, as on-the-job training will be provided. A positive attitude, patience, and a willingness to assist customers will make you successful in this position. A high school diploma or equivalent is the minimum educational requirement for this role.