As an Airport Ticketing Staff in Kurnool, India, you will be responsible for assisting passengers with ticketing inquiries, issuing boarding passes, and ensuring a smooth check-in process. You will also be required to handle customer queries and resolve issues related to ticketing.
Key responsibilities include checking passengers in, issuing boarding passes, and assisting with baggage check-in. You will also need to handle ticketing transactions accurately and efficiently while providing excellent customer service to all passengers.
To excel in this role, you must have a minimum education of 12th pass with aviation certificate and possess strong communication and interpersonal skills. Attention to detail is crucial to ensure error-free ticketing transactions. Previous experience in a customer service role is preferred but not required.
Expectations for this role include flexibility in working hours to accommodate flight schedules, ability to work under pressure in a fast-paced environment, and a willingness to go above and beyond to meet customer needs. This is a full-time position with the requirement to work from the office.