As an Airport Ticketing Staff in Gorakhpur, India, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities include selling tickets, checking in passengers, handling baggage, resolving customer inquiries, and ensuring a smooth boarding process.
You should have good communication skills to interact with passengers effectively and provide them with accurate information regarding flights and services. Attention to detail is crucial to ensure tickets are issued correctly and baggage is tagged properly. Prior experience in customer service or a similar role is preferred, but freshers are also welcome to apply as long as they have completed their 12th standard education. You should be able to work in a fast-paced environment and be flexible with your work hours, as airport operations can be unpredictable. Overall, a positive attitude, teamwork skills, and a commitment to delivering exceptional service are essential for success in this role.