12th Pass Freshers For Air Ticketing Executive

As an Airport Ticketing Staff member, you will play a vital role in ensuring a smooth travel experience for passengers. Your primary focus will be on ticketing and customer service at the airport.

**Key Responsibilities:**

- **Customer Interaction**: Greet passengers warmly and assist them with ticket purchases, inquiries, and check-ins to ensure a positive experience.

- **Ticket Sales**: Process ticket bookings and refunds accurately using the ticketing system while providing information about flight schedules and fares.

- **Issue Resolution**: Address and resolve customer concerns or issues related to ticketing or flight services efficiently and professionally.

- **Documentation Handling**: Collect and verify passenger identification and travel documents before issuing tickets to maintain compliance with airline policies.

- **Team Collaboration**: Work closely with fellow staff members and airline representatives to ensure effective communication and coordination for seamless operations.

To succeed in this position, you should have a high school diploma and be flexible to work in shifts. Strong communication skills are essential for interacting with diverse customers. Attention to detail is crucial for processing tickets accurately. Additionally, a friendly and approachable demeanor will help create a comfortable atmosphere for travelers. Being able to handle stressful situations calmly and efficiently is important in this fast-paced environment. Overall, you should be eager to learn and adapt to new tools and procedures in the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata