We are seeking a committed Airport Ticketing Executive to join our team in Siliguri. This role is perfect for freshers who are eager to start their career in the airline industry and will primarily involve managing ticket sales and assisting customers in a busy airport environment.
Key Responsibilities:
1. **Ticket Sales**: Interact with customers to sell flight tickets, assist with different fare options, and provide information on airline schedules and destinations.
2. **Customer Service**: Address inquiries and provide support to travelers regarding their flight bookings, cancellations, and changes, ensuring a positive experience.
3. **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the necessary documentation and their luggage is properly tagged.
4. **System Management**: Maintain and manage databases related to ticket sales and customer information using computerized systems.
5. **Collaboration**: Work closely with airline staff and other departments to maximize efficiency and ensure a seamless passenger experience.
Required Skills and Expectations:
Candidates should possess excellent communication skills and a friendly demeanor, which are essential for providing top-notch customer service. A basic understanding of ticketing systems is a plus but not mandatory for freshers. Attention to detail is crucial, as accurate information helps avoid disruptions in air travel. Ability to work in a fast-paced environment is necessary, as the role involves responsiveness to customer needs and handling multiple tasks simultaneously. Fluency in English and local languages can enhance interactions with travelers.
Experience
Fresher
No. of Openings
58
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata