As an Airport Ticketing Executive in Balasore, you will play a crucial role in ensuring smooth ticketing processes for passengers traveling by air. This full-time position is perfect for freshers who have completed at least their 10th grade.
Key Responsibilities:
1. **Ticket Booking**: Assist passengers in booking tickets for domestic and international flights, ensuring they understand the terms and conditions.
2. **Customer Support**: Provide excellent service by answering questions regarding flight schedules, ticket prices, and travel documents required for various destinations.
3. **Refund and Cancellation Processing**: Handle requests for ticket cancellations and refunds, explaining policies and procedures clearly to customers.
4. **Data Entry**: Accurately enter passenger information into the booking system to maintain updated and precise records.
5. **Coordination with Airlines**: Collaborate with different airlines to resolve booking issues and ensure all procedures are followed correctly.
Required Skills and Expectations:
Successful candidates should have strong communication skills to interact effectively with passengers from diverse backgrounds. You need to be detail-oriented, as accurate data entry is critical for smooth operations. A good understanding of computer systems and proficiency in using software for ticketing is essential. As a team player, you should demonstrate the ability to work well under pressure in a fast-paced environment. A positive attitude and a willingness to learn will help you thrive in this role.
Experience
Fresher
No. of Openings
44
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport