Air Ticketing Executive Jobs For 12th Pass Freshers

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.

3. Key Responsibilities

Ticket Booking & Reservations

Book domestic and international flight tickets for customers.

Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).

Provide information about flight schedules, fares, and availability.

Customer Assistance

Assist customers with ticket bookings, cancellations, and rescheduling.

Handle passenger inquiries through phone, email, or in person.

Guide customers about airline policies, baggage rules, and travel requirements.

Ticket Issuance

Issue e-tickets and boarding passes.

Verify passenger information and travel documents.

Process ticket refunds and exchanges when required.

Fare Calculation

Calculate ticket fares, taxes, and additional charges.

Provide the best available fare options to customers.

Documentation

Maintain records of bookings and payments.

Update passenger details in reservation systems.

Coordination

Coordinate with airlines, travel agents, and airport staff.

Assist with group bookings and corporate travel arrangements.

4. Required Skills

Excellent communication and customer service skills

Knowledge of airline reservation systems (GDS)

Basic computer skills (MS Office, booking software)

Problem-solving ability

Attention to detail

Ability to work under pressure

5. Educational Qualification

Minimum 12th pass or graduate

Diploma or certification in Air Ticketing / Travel & Tourism (preferred)

6. Experience

Freshers can apply

0-2 years experience in travel agency or airline ticketing preferred

7. Work Environment

Airlines

Travel agencies

Airports

Tour and travel companies

8. Salary (India - Approx.)

Fresher: ₹15,000 - ₹25,000 per month

Experienced: ₹30,000 - ₹50,000+ per month

• Experience

  0 - 6 Years

• No. of Openings

  27

• Education

  12th Pass

• Role

  Airport Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata