We are looking for enthusiastic individuals to join our team as Airport Staff in Gwalior, India. This full-time position is ideal for recent school graduates or those with up to two years of experience seeking to start a career in the aviation industry.
Key responsibilities include:
1. **Customer Service**: Assist passengers with inquiries, check-in procedures, and boarding processes to ensure a smooth travel experience.
2. **Bag Handling**: Help with the efficient loading and unloading of luggage, ensuring it is safely transported to and from aircraft.
3. **Security Procedures**: Comply with safety and security regulations by screening passengers and their belongings and reporting any suspicious activities.
4. **Communication**: Coordinate with various departments, including ground crew and flight attendants, to relay important information and ensure operational efficiency.
5. **Administrative Tasks**: Perform clerical duties such as filing, data entry, and maintaining records to support airport operations.
Required skills and expectations include:
- A minimum educational qualification of 12th pass, showcasing basic literacy and numeracy skills.
- Strong communication abilities to interact effectively with passengers and colleagues.
- Ability to work in a fast-paced environment, managing multiple tasks efficiently.
- A positive attitude and a willingness to learn, as well as a commitment to providing excellent customer service.
- Flexibility to work in shifts, including weekends and holidays, as airport operations require around-the-clock staffing.