- Provide customer service to passengers: Assist passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.
- Ensure safety and security: Monitor the airport premises to maintain a safe and secure environment for passengers and staff.
- Handle luggage: Transport and load luggage onto the aircraft following proper safety protocols.
- Assist with boarding process: Guide passengers to their designated gates and help with the boarding process.
- Perform administrative tasks: Assist with ticketing, reservations, and other administrative duties as needed.
Skills and Expectations:
- Strong communication skills: Ability to effectively communicate with passengers and colleagues in a professional manner.
- Team player: Willingness to work collaboratively with other airport staff members to ensure efficient operations.
- Attention to detail: Ability to accurately handle luggage and ensure passengers are boarded correctly.
- Customer-focused: Dedication to providing excellent customer service to enhance the passenger experience.
- Physical fitness: Ability to lift heavy luggage and stand for extended periods during shifts.
Note: Previous experience in the aviation industry or customer service is preferred, but not required. Flexible schedule availability and a positive attitude are essential for this role.