As an Airport Staff member in Kolkata, you will play an essential role in ensuring smooth airport operations and assisting passengers. Your responsibilities will include:
- **Passenger Assistance:** Greet and provide information to arriving and departing passengers at check-in counters and gates, helping ensure a positive travel experience.
- **Baggage Handling:** Assist in checking in luggage, ensuring that bags are properly labeled and safely loaded onto the aircraft.
- **Security Checks:** Aid in screening passengers and luggage in compliance with safety regulations, contributing to secure airport operations.
- **Support Services:** Collaborate with team members to assist passengers with special needs, such as elderly passengers or those with disabilities, ensuring that everyone receives proper care.
- **Customer Service:** Address passenger inquiries and resolve any issues or complaints promptly, maintaining a high level of customer satisfaction.
To excel in this role, you should possess the following skills and qualities:
- **Communication Skills:** Be able to speak clearly and politely with passengers and colleagues, providing accurate information and assistance.
- **Team Player:** Be willing to work collaboratively with others, as you will be part of a larger airport team.
- **Attention to Detail:** Ensure accuracy in tasks like baggage handling and passenger identification to maintain safety and service standards.
- **Adaptability:** Be open to working in a fast-paced environment and handling unexpected situations calmly.
- **Basic Computer Skills:** Proficient use of computers or basic tech systems is necessary for record-keeping and information sharing.
This position is ideal for candidates with a passion for customer service and an interest in the aviation industry.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
kolkata