Airport Executive || Freshers & Experienced

Airport staff play a crucial role in ensuring smooth operations and excellent customer service at airports, handling various tasks from passenger check-in to baggage management.

Key Responsibilities

Passenger Services: Assist passengers with check-in, boarding, and baggage handling. Provide information regarding flight schedules, gate changes, and airport facilities.

Baggage Handling: Manage the loading and unloading of passenger baggage, ensuring it is handled safely and efficiently. This includes weighing bags, attaching tags, and transporting them to the appropriate areas.

Customer Support: Address passenger inquiries and resolve issues promptly. Assist passengers with special needs, ensuring a comfortable travel experience.

Safety and Security: Ensure compliance with safety and security regulations. Participate in emergency response activities and maintain a secure environment within the airport.

Coordination: Work closely with other airport departments and airline staff to ensure smooth operations and timely departures. Manage boarding procedures and assist in crowd control during peak times.

Qualifications

Education: A high school diploma or equivalent is typically required. Additional training in customer service or aviation may be beneficial.

Experience: Previous experience in customer service or operations roles is a plus. Familiarity with airport operations can be advantageous.

Skills: Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle stressful situations calmly is crucial. Multilingual abilities can be an asset due to the diverse passenger base.

Work Environment

Setting: The role is based in a fast-paced airport environment, requiring flexibility to work various shifts, including nights, weekends, and holidays.

Physical Demands: The position involves substantial standing, walking, and lifting, as well as interacting with passengers throughout the day.

Salary and Benefits

Compensation: Salary varies based on experience, specific duties, and the airport's location. Entry-level positions may start lower, while experienced staff can earn higher wages.

Equal Opportunity: Employers typically value diversity and provide equal opportunity for all candidates, regardless of background.

This job description provides a comprehensive overview of the roles and responsibilities of airport staff, essential for attracting qualified candidates and ensuring effective airport operations.

HR RIYA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Airport Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata