As an Airport Staff member in Durgapur, you will play a crucial role in ensuring smooth airport operations. Your responsibilities will include:
- **Assisting Passengers:** Help travelers with check-in, boarding, and luggage handling to ensure a pleasant journey.
- **Customer Service:** Provide information to passengers regarding flight schedules, gate changes, and airport facilities, creating a welcoming environment.
- **Safety and Security:** Follow security protocols to ensure the safety of passengers and staff, including checking tickets and managing restricted areas.
- **Coordinating with Teams:** Work alongside other staff members, such as security and maintenance, to maintain efficient airport operations.
- **Handling Queries:** Address customer questions or concerns, providing timely solutions or directing them to appropriate personnel.
To excel in this role, you should have the following skills and expectations:
- **Communication Skills:** You must be able to clearly communicate with passengers and colleagues, both verbally and in writing.
- **Problem-Solving Abilities:** Ability to handle unexpected situations and resolve issues effectively and calmly.
- **Teamwork:** Work collaboratively with various departments, fostering a team-oriented atmosphere.
- **Attention to Detail:** Focus on important details to ensure passenger safety and compliance with airport regulations.
- **Flexibility:** Be prepared to work various shifts, including weekends and holidays, as airport operations run around the clock.
Candidates should have a minimum educational background of 10th pass and preferably some prior experience in customer service, but freshers are also welcome to apply.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airport Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Food/Meals, One-way Cab