As an Airport Staff member in Patna, you will play a vital role in ensuring smooth operations at the airport. This position is open to freshers who have completed their 10th grade.
Key Responsibilities:
- **Passenger Assistance**: Greet and assist passengers at various points in the airport, including check-in, boarding, and baggage claim, ensuring they have a positive travel experience.
- **Check-in Support**: Help passengers with the check-in process, including verifying tickets and providing information on flight schedules and gate changes.
- **Safety Compliance**: Ensure all safety regulations are followed, including checking boarding passes and ensuring that carry-on items meet safety standards.
- **Information Desk Management**: Manage the information desk, providing accurate answers to passenger inquiries about flights, terminal facilities, and services available at the airport.
- **Baggage Handling**: Assist with the handling of baggage, ensuring it is loaded and unloaded according to procedures, and help in tracking lost baggage.
Required Skills and Expectations:
- Strong communication skills are essential for interacting with passengers and colleagues effectively.
- A good attitude towards teamwork and a willingness to assist others in a busy environment are important.
- Basic knowledge of computers is helpful, especially for handling check-in systems.
- An eye for detail is necessary to ensure compliance with safety regulations.
- Must be able to work in a fast-paced environment and handle stress calmly while providing excellent customer service.