We are seeking enthusiastic Airport Staff to join our team in Kolkata. This entry-level position is ideal for individuals looking to start a career in the aviation industry and requires a keen interest in customer service.
Key Responsibilities:
1. Customer Assistance: Welcome and guide passengers through the airport, answering their queries and providing essential information about flights and services.
2. Check-in and Boarding: Assist passengers with check-in processes, ensuring they have the correct documents and luggage complies with airline regulations. Help with boarding procedures to ensure a smooth and timely departure.
3. Baggage Handling: Support with baggage check-in and retrieval, monitoring luggage on the conveyor belts, and assisting passengers with their bags when needed.
4. Safety and Security: Ensure that airport safety protocols are followed, including screening luggage and maintaining a secure environment for passengers and staff.
5. Communication: Liaise between passengers and other airport staff, relaying information about flight delays, cancellations, and other updates.
Required Skills and Expectations:
Candidates should have a completed 12th-grade education and a friendly, positive attitude. Strong communication skills in both English and local languages are essential to assist a diverse group of passengers. Attention to detail, the ability to stay calm under pressure, and teamwork are also important. This role requires flexibility, as shifts may vary, including weekends and holidays.