We are looking for an enthusiastic Airport Representative to assist passengers at our Sahibganj airport facility. This role is ideal for freshers who are eager to start their career in the aviation industry and provide excellent customer service.
Key Responsibilities:
- **Customer Support:** Greet passengers, assist with check-in procedures, and provide information about flights and services, ensuring they feel welcome and comfortable.
- **Problem Solving:** Handle inquiries and resolve issues related to flight schedules, baggage, or travel information promptly and efficiently, maintaining a positive passenger experience.
- **Coordination with Staff:** Work closely with airline personnel and ground staff to ensure smooth operations at the airport, including managing passenger flow during peak times.
- **Documentation:** Assist passengers with necessary travel documents and ensure all required paperwork is completed accurately, promoting a hassle-free travel experience.
Required Skills and Expectations:
Applicants should have completed at least the 10th grade and exhibit strong communication skills in both English and the local language. A friendly and approachable demeanor is essential for interacting positively with passengers. Candidates must be flexible with working hours, demonstrating a willingness to adapt as needed in a dynamic airport environment. Teamwork and the ability to remain calm under pressure are crucial for this role to successfully support travelers in a busy setting. Prior experience is not required, but a passion for customer service and a desire to learn are highly valued.
Experience
Fresher
No. of Openings
55
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
Kolkata