As an Airport Representative, you will be the face of our company at the airport, ensuring that travelers have a pleasant experience. You will work full-time from our office in Kolkata and should be open to working flexible hours to support flight schedules.
Key Responsibilities:
- Meet and Greet Passengers: You will welcome passengers upon arrival, helping them feel comfortable and informed about their journey.
- Provide Information: You will assist travelers with information about flights, check-in procedures, baggage claim, and any other questions they may have.
- Coordinate with Airlines: Working closely with airline staff, you will help ensure smooth operations and communicate any issues back to our team.
- Assist with Luggage: You may help passengers with their luggage, directing them to the appropriate areas for check-in and pick-up.
- Handle Customer Concerns: You will address any problems or concerns passengers encounter, ensuring they receive the support they need.
Required Skills and Expectations:
- Excellent Communication: You should be able to communicate clearly and effectively with passengers and airline staff.
- Customer Service Focus: A friendly and helpful attitude is essential, as you will be assisting travelers and fulfilling their needs.
- Attention to Detail: Being detail-oriented will help you manage tasks efficiently and ensure a smooth travel experience.
- Basic Computer Skills: Familiarity with computers and basic software will help you perform administrative tasks.
- Team Player: You should be able to work well with your colleagues, contributing to a positive work environment, especially during busy times.
Experience
0 - 2 Years
No. of Openings
70
Education
12th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days
Face Interview Location
Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054