Hiring Fresher - Airport Representative - Kolkata

As an Airport Representative in Kolkata, you will play a vital role in providing excellent customer service to travelers. Your responsibilities will include:

- Assisting Passengers: You will greet and assist passengers with their check-in and boarding processes, ensuring they have a positive travel experience.

- Providing Information: You will offer information about flight schedules, services available at the airport, and other travel-related queries to help passengers navigate their journey.

- Coordinating with Airlines: You will communicate with airline staff to resolve any issues related to passenger flights or luggage, ensuring smooth operations.

- Handling Complaints: You will address and resolve customer complaints or concerns with a friendly approach, maintaining a calm demeanor even in stressful situations.

- Maintaining Professionalism: You will represent the airport and airlines by dressing appropriately and behaving professionally at all times to create a good impression.

To be successful in this role, you should possess the following skills and expectations:

- Strong Communication Skills: You should be able to communicate clearly and effectively with passengers and colleagues, both verbally and in writing.

- Customer Service Orientation: A friendly attitude and a willingness to help are essential to ensure passengers feel valued and supported.

- Problem-Solving Abilities: You need to think quickly on your feet and handle unexpected situations efficiently.

- Team Player: Ability to work well with others in a fast-paced environment is crucial.

- Basic Computer Skills: Familiarity with computers and basic software is important for managing passenger data and flight information.

This is a full-time position that requires you to work from the office and is ideal for candidates with 0 to 2 years of experience. A minimum of a 12th-grade education is necessary for this role.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Airport Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  19 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, ESI, Food/Meals, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054