As an Airport Representative in Dumka, you will serve as the first point of contact for travelers, providing essential support and guidance at the airport. This role is perfect for freshers who enjoy interacting with people and ensuring a smooth travel experience.
Key Responsibilities:
- **Customer Service**: Greet passengers with a friendly demeanor, providing them with information about flights, baggage, and airport services, ensuring a pleasant experience.
- **Check-in Assistance**: Help passengers with the check-in process, including issuing boarding passes and directing them to their respective gates.
- **Issue Resolution**: Address and resolve any concerns or issues that passengers may have, offering timely solutions and support.
- **Coordination with Airline Staff**: Work closely with airline personnel to coordinate boarding procedures and manage any changes in flight schedules.
- **Safety and Security Monitoring**: Ensure that safety and security protocols are followed by passengers and staff, maintaining a secure environment at all times.
Required Skills and Expectations:
Candidates should have a positive attitude and excellent communication skills, allowing them to interact effectively with diverse groups of people. Being organized and able to juggle multiple tasks is crucial. A good understanding of airport operations and a commitment to exceptional customer service will be essential for success in this role. This position is full-time and requires working from the office at the airport, making punctuality and reliability key traits.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata