We are seeking a dedicated Airport Representative to join our team in Asansol, India. This full-time position is ideal for freshers who have completed their 10th grade. The Airport Representative will serve as the first point of contact for travelers, ensuring a smooth and pleasant experience at the airport.
Key Responsibilities:
- **Customer Assistance:** Greet and assist passengers with their queries, providing information about flights, boarding procedures, and airport facilities.
- **Check-In Support:** Help travelers during the check-in process, ensuring that all necessary documents are in order and addressing any issues that may arise.
- **Conflict Resolution:** Handle passenger concerns or complaints professionally and efficiently, escalating issues to supervisors when necessary.
- **Documentation Management:** Ensure that all relevant documents are collected and processed correctly, including boarding passes and luggage tags.
- **Team Collaboration:** Work closely with other airport staff and departments to ensure seamless operations and excellent service delivery.
Required Skills and Expectations:
The ideal candidate should possess strong communication skills to interact effectively with passengers and coworkers. Attention to detail is crucial for managing documentation and ensuring accuracy in all processes. A friendly and approachable demeanor is essential to create a welcoming environment for travelers. Punctuality and the ability to adapt to a fast-paced atmosphere are expected. Proficiency in basic computer operations will enhance the efficiency of daily tasks. Freshers who are eager to learn and grow in the hospitality industry are encouraged to apply.
Experience
Fresher
No. of Openings
52
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata