As an Airport Representative located in Siliguri, you will play a key role in ensuring a smooth travel experience for passengers. Your responsibilities will include:
- **Greeting Passengers**: Welcome travelers as they arrive at the airport, providing a friendly first impression and making them feel at ease.
- **Providing Information**: Assist passengers with flight details, airport facilities, and travel queries, ensuring they have all the information needed for their journey.
- **Check-in Assistance**: Help passengers during the check-in process, guiding them on how to check in their luggage and manage their boarding passes.
- **Handling Complaints**: Listen to and address any passenger concerns or issues during their time at the airport, striving to resolve problems quickly.
- **Coordinating Services**: Work closely with other airport staff and departments to ensure all services, such as transportation and baggage handling, are delivered efficiently.
For this role, you should possess the following skills and qualifications:
- **Communication Skills**: Strong verbal communication is essential, as you will interact with diverse travelers and provide them with accurate information.
- **Problem-Solving Ability**: You should be able to think on your feet and resolve issues that may arise during passenger interactions.
- **Customer Service Orientation**: A friendly and patient attitude towards helping passengers is crucial for creating a positive airport experience.
- **Attention to Detail**: Being meticulous and attentive helps in managing passenger needs effectively.
No prior experience is required, but a basic understanding of airport operations and a commitment to excellent service are beneficial.
Experience
0 - 1 Years
No. of Openings
44
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata