Airport Representative || Freshers & Experienced

As an Airport Representative in Siliguri, you will play a key role in ensuring travelers have a positive experience at the airport. Your main responsibilities will include:

- **Greeting Passengers:** Welcome travelers as they arrive at the airport, providing a friendly and helpful first impression. This sets a positive tone for their journey.

- **Assisting with Check-In:** Help passengers with the check-in process, ensuring they have all necessary documents and information. You will guide them through the steps to make the process smooth and efficient.

- **Providing Information:** Answer questions related to flights, baggage, and airport facilities. Your knowledge will help passengers navigate the airport confidently.

- **Handling Complaints:** Listen to and address any customer issues or complaints promptly. Effective problem-solving skills will enable you to resolve situations and enhance customer satisfaction.

- **Coordinating with Airlines:** Work closely with airline staff to ensure smooth operations. This collaboration is vital for addressing any last-minute changes or needs.

To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with travelers and colleagues. A friendly demeanor is essential, as you will be the first point of contact for many passengers. Basic computer skills are necessary for checking flight information and assisting with check-in procedures. A high school education (10th pass) is required, along with a willingness to learn and adapt in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airport Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  KOLKATA