Fresher hiring for Airport Passenger Service Associate

As an Airport Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a pleasant experience for our passengers. Your responsibilities will include:

- Customer Assistance: Provide help and guidance to passengers at various points in the airport, ensuring they find their way and understand processes.

- Check-in Support: Assist passengers in the check-in process, including handling luggage, issuing boarding passes, and providing flight information.

- Conflict Resolution: Address and resolve any issues that may arise, such as delays or lost luggage, ensuring that passengers feel supported and cared for.

- Information Dissemination: Share important information regarding flight schedules, boarding times, and airport services to keep passengers informed and at ease.

- Safety Protocols: Uphold and enforce safety regulations at the airport, helping to maintain a secure environment for all travelers.

To thrive in this role, you should possess strong communication skills, allowing you to interact effectively with diverse passengers. A friendly and approachable demeanor is essential, as it helps create a welcoming atmosphere. You should also be able to handle stressful situations calmly and have good problem-solving skills. Basic knowledge of airport operations and a commitment to providing excellent customer service will greatly enhance your effectiveness. Flexibility in working hours is expected, including weekends and holidays, as airport operations run 24/7. A positive attitude and eagerness to learn are vital for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  70

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  kolkata