We are looking for dedicated Airport Ground Staff in Kolkata who are responsible for ensuring smooth operations at the airport. This role is perfect for individuals with a passion for the aviation industry, offering the chance to work in a dynamic environment.
Key Responsibilities:
1. Passenger Assistance: Assist passengers during check-in, boarding, and baggage handling to ensure a seamless travel experience.
2. Ticketing and Check-In: Manage ticketing procedures and check-in processes, ensuring that all passengers are processed efficiently and accurately.
3. Baggage Handling: Oversee the loading and unloading of luggage, ensuring all bags are cared for and delivered to the correct destinations.
4. Customer Service: Provide excellent customer service by addressing passenger inquiries and concerns, creating a positive travel atmosphere.
5. Safety and Security Compliance: Follow safety and security protocols to promote a safe environment for passengers and staff.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade and can be fresh graduates or those with less than a year of experience. Strong communication skills are essential, as you will interact with diverse passengers. A polite and friendly demeanor is important for customer service roles. Additionally, candidates should be able to work in a fast-paced environment and possess good organizational skills. Flexibility in working hours is expected, as airports operate round the clock. Candidates with a keen attention to detail will thrive in this role.