Airport Passenger Service Associate Jobs For 12th Pass Freshers

As an Airport Passenger Service Associate, you will play a crucial role in ensuring a pleasant and efficient experience for travelers at the airport in Kolkata. Your responsibilities and required skills are outlined below:

**Key Responsibilities:**

- **Customer Service:** Provide friendly and professional assistance to passengers, helping to address their needs and concerns effectively.

- **Check-in Assistance:** Aid travelers during the check-in process, ensuring they receive their boarding passes and baggage tags without any issues.

- **Flight Information:** Keep passengers informed about flight schedules, delays, and other important updates, helping them navigate their travel plans.

- **Luggage Handling:** Assist passengers with their luggage, ensuring it is checked in properly and directed to the right flight.

- **Problem Resolution:** Quickly resolve any issues that arise, such as lost baggage or missed flights, ensuring a smooth experience for all travelers.

**Required Skills and Expectations:**

- **Excellent Communication Skills:** You should be able to communicate clearly and politely with passengers from diverse backgrounds, both verbally and in writing.

- **Customer-Focused Attitude:** A strong willingness to provide exceptional service and satisfy passenger needs is crucial.

- **Team Player:** Ability to work well with colleagues and cooperate with airport staff to create a positive environment.

- **Basic Computer Skills:** Familiarity with using computers for check-in processes and accessing information is important.

- **Adaptability:** You should be flexible and able to handle varying workloads and unexpected situations with ease, especially during busy travel periods.

This position is ideal for recent graduates or individuals with minimal work experience who are eager to begin a career in the travel and hospitality industry.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  kolkata