Interview For Airport Passenger Service Associate || 12th Pass - Freshers

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.

Key Responsibilities:

- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.

- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.

- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.

- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.

- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.

- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.

Required Skills and Expectations:

- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.

- A friendly and positive attitude will help create a welcoming environment for travelers.

- Basic computer skills are required to manage check-in systems and access flight information.

- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.

- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Passenger Service Associate

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata