Freshers For Airport Information Desk Associate - Durgapur

As an Airport Information Desk Executive, you will play a vital role in ensuring a positive experience for passengers at the airport. Your main focus will be to provide accurate information and assistance to travelers.

**Key Responsibilities:**

- **Customer Assistance:** Greet passengers as they arrive and assist them with inquiries regarding flights, baggage, and airport facilities to enhance their travel experience.

- **Information Management:** Provide clear and updated information about flight schedules, gate numbers, delays, and cancellations to help passengers plan accordingly.

- **Problem Resolution:** Address and resolve passenger complaints and issues promptly and effectively to ensure customer satisfaction and maintain a friendly atmosphere.

- **Coordination with Airport Staff:** Collaborate with various airport departments, such as airlines and security, to relay important information and facilitate smooth operations.

- **Emergency Procedures:** Be familiar with emergency protocols and procedures to assist passengers during unforeseen events promptly.

Required skills and expectations include strong communication skills to interact effectively with passengers, a friendly and approachable attitude to create a welcoming environment, and the ability to handle stressful situations with composure. Attention to detail is crucial for providing accurate information. Additionally, a willingness to learn and adapt in a fast-paced environment is essential. Being a team player will help you succeed as you work alongside other airport staff. Freshers are encouraged to apply, and a high school education, at minimum, is required for this position.

• Experience

  Fresher

• No. of Openings

  51

• Education

  10th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata