Airport Information Desk Associate 10th Pass Jobs in Durgapur

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Freshers For Airport Information Desk Associate - Durgapur

Go Star Aviation

Fresher
6.5 Lac/Yr
Durgapur

Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp

As an Airport Information Desk Executive, you will play a vital role in ensuring a positive experience for passengers at the airport. Your main focus will be to provide accurate information and assistance to travelers. **Key Responsibilities:**- **Customer Assistance:** Greet passengers as they arrive and assist them with inquiries regarding flights, baggage, and airport facilities to enhance their travel experience.- **Information Management:** Provide clear and updated information about flight schedules, gate numbers, delays, and cancellations to help passengers plan accordingly.- **Problem Resolution:** Address and resolve passenger complaints and issues promptly and effectively to ensure customer satisfaction and maintain a friendly atmosphere.- **Coordination with Airport Staff:** Collaborate with various airport departments, such as airlines and security, to relay important information and facilitate smooth operations.- **Emergency Procedures:** Be familiar with emergency protocols and procedures to assist passengers during unforeseen events promptly.Required skills and expectations include strong communication skills to interact effectively with passengers, a friendly and approachable attitude to create a welcoming environment, and the ability to handle stressful situations with composure. Attention to detail is crucial for providing accurate information. Additionally, a willingness to learn and adapt in a fast-paced environment is essential. Being a team player will help you succeed as you work alongside other airport staff. Freshers are encouraged to apply, and a high school education, at minimum, is required for this position.

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Freshers & Experience || Full Time || Airport Information Desk Associate

Flyhie Aviation

0 - 1 yrs
4.8 Lac/Yr
Durgapur

and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp

As an Airport Information Desk Executive in Durgapur, your primary role will be to assist passengers and provide information regarding various airport services. You will ensure a smooth experience for travelers and help maintain a positive atmosphere at the airport.**Key Responsibilities:**- **Provide Information:** Assist passengers by answering their queries about flights, terminal facilities, and services available at the airport, creating a helpful and informative environment.- **Guide Passengers:** Direct travelers to their departure gates or other necessary locations within the airport, ensuring they feel confident and comfortable during their journey.- **Handle Complaints:** Address any passenger complaints or issues with a calm demeanor, taking appropriate action to resolve their concerns quickly and effectively.- **Maintain Communication:** Keep in touch with other airport departments to stay updated on flight schedules, delays, and emergency procedures, ensuring accurate information is shared with passengers.- **Promote Services:** Share information about various airport services, such as lounges, shopping, and dining options, enhancing the overall passenger experience.**Required Skills and Expectations:**Candidates should have a minimum of 10th-grade education and display excellent communication skills, both verbal and written. A friendly attitude is essential, as you will be interacting with passengers from diverse backgrounds. Strong problem-solving abilities will help you manage queries and complaints effectively. Basic computer skills are also necessary for handling information-related tasks. A willingness to work in a team and adapt to a fast-paced environment will be crucial for success in this role.

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