Airport Guest Relationship Executive Jobs For 12th Pass Freshers

As an Airport Guest Relationship Executive, you will play a crucial role in enhancing the experience of travelers at the airport. Your primary focus is to ensure that guests feel welcomed and supported throughout their journey.

**Key Responsibilities:**

- **Greeting Guests:** You will be the first point of contact for travelers, welcoming them warmly and assisting them with any inquiries to create a positive first impression.

- **Providing Information:** You will guide guests by offering accurate information about flight details, terminal services, and airport facilities to help them navigate the airport smoothly.

- **Handling Complaints:** When guests have concerns or issues, you will listen actively and resolve their complaints efficiently to ensure customer satisfaction.

- **Coordinating with Airlines:** You will liaise with various airlines to ensure timely assistance for guests, especially in case of flight delays or cancellations.

- **Maintaining Communication:** You will keep guests informed about changes in their flight status and other important updates to ensure they are well-prepared.

**Required Skills and Expectations:**

- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to interact with guests and team members.

- **Customer Service Orientation:** A friendly and helpful attitude is essential as you will be assisting guests with their needs.

- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during your interactions with guests.

- **Attention to Detail:** Being meticulous will help you provide accurate information and enhance the guest experience.

- **Team Player:** You will work closely with other team members and departments, so being collaborative is important.

Candidates with a passion for customer interaction and a willingness to learn can thrive in this dynamic role.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Office no-4B, 238b, Acharya Jagdish Chandra Bose Rd, near Rabindra Sad, Kolkata- 700020