Airport Guest Relationship Executive || Freshers & Experienced

Guest Relations Executive Duties and Responsibilities

Guest Relations Executives play a crucial role in hospitality and entertainment businesses.

Theyre responsible for providing superior customer service, addressing customer complaints, and enhancing guests experiences.

They have the following duties and responsibilities:

Manage and update customer records to improve future customer service experiences

Handle and resolve customer complaints in a timely and professional manner

Assist customers with inquiries about services and facilities

Train staff members on customer service skills and company policies

Monitor customer satisfaction and provide suggestions for improvements

Coordinate with other departments to ensure a smooth guest experience

Develop and implement strategies to improve the quality of service and product offered to the guests

Review and respond to customer feedback and online reviews in a timely manner

Organize and manage customer care programs and events to enhance brand image and customer loyalty

HR APARNA -

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  12th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata