As an Airport Guest Relationship Executive, you will be the first point of contact for guests arriving at the airport, ensuring they feel welcomed and supported throughout their journey. Your role will involve a variety of tasks aimed at enhancing the guest experience.
**Key Responsibilities:**
- **Greet and Assist Guests:** Welcome travelers upon arrival and provide them with assistance, ensuring they feel welcomed and understood during their airport experience.
- **Information Provider:** Offer accurate information about flight details, airport services, and local amenities, so guests can navigate their travels confidently.
- **Address Inquiries and Concerns:** Respond to guests’ questions and resolve any issues they may encounter, ensuring they feel valued and cared for.
- **Maintain Cleanliness and Order:** Ensure the guest areas are clean and organized, creating a pleasant environment for all travelers.
- **Collaborate with Colleagues:** Work closely with other airport staff to coordinate services and ensure a smooth experience for guests, promoting teamwork and effective communication.
- **Collect Feedback:** Gather feedback from guests about their experiences to help improve services and enhance future visits.
To succeed in this role, you should possess strong communication skills, allowing you to interact effectively with diverse guests. A friendly and approachable demeanor is essential for creating a welcoming atmosphere. Attention to detail is important to ensure accurate information is provided. Basic computer skills will be useful for managing inquiries and feedback. A positive attitude and a willingness to learn will help you grow in this rewarding position.
Experience
0 - 1 Years
No. of Openings
59
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata