As an Airport Ground Staff member in Dehradun, you will be a crucial part of the airport operations team, ensuring that passengers have a smooth and pleasant journey from check-in to boarding.
**Key Responsibilities:**
- **Check-In Assistance:** You will help passengers with the check-in process, including issuing boarding passes and checking luggage to ensure everything is in order.
- **Passenger Support:** Provide assistance to passengers with queries regarding their flights, luggage, and airport facilities, making their experience positive and stress-free.
- **Baggage Handling:** Ensure that the luggage is properly tagged and loaded onto the right aircraft. You will also assist with unloading and reclamation upon arrival.
- **Safety Protocols:** Implement safety measures and protocols to maintain a secure environment at the airport, ensuring compliance with all regulatory standards.
- **Coordination with Airlines:** Work closely with airline representatives to communicate any issues or changes in flight status, facilitating smooth operations.
- **Emergency Response:** Be prepared to respond to any emergencies or unexpected situations, ensuring passenger safety and comfort.
**Required Skills and Expectations:**
Candidates should have a minimum of a 12th-grade education. While prior experience is not necessary, a positive attitude and willingness to learn are essential. Strong communication skills are critical for dealing effectively with passengers and colleagues. You should also be able to work in a fast-paced environment, displaying good problem-solving abilities. A team-oriented mindset and a commitment to customer service are highly valued in this role.
Experience
0 - 2 Years
No. of Openings
758
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab