As an Airport Ground Staff member in Kolkata, your primary role will involve supporting various airport operations to ensure a smooth and efficient travel experience for passengers.
Key Responsibilities:
- Passenger Check-in Assistance: Help passengers with their check-in process by verifying their documents, weighing baggage, and issuing boarding passes.
- Baggage Handling: Safely manage and transport luggage to and from aircraft, ensuring bags are loaded and unloaded correctly.
- Customer Service: Provide information and assistance to passengers regarding flight details, airport facilities, and any issues that may arise.
- Safety and Security Checks: Conduct necessary security checks on passengers and baggage to ensure a safe flying environment.
- Coordination with Crew: Work closely with the flight crew and other ground staff to facilitate timely departures and arrivals.
- Handling Delays and Emergencies: Assist in managing unexpected situations, such as flight delays or passenger complaints, with professionalism and calmness.
Required Skills and Expectations:
- Strong communication skills are essential to interact effectively with passengers and team members.
- Basic knowledge of airport operations and safety protocols is preferred but not mandatory for entry-level positions.
- You should be team-oriented and able to work collaboratively in a fast-paced environment.
- Good problem-solving skills will help you address passenger concerns and emergencies efficiently.
- A customer-focused attitude will enhance the travel experience for all passengers.
Candidates with a 10th-grade education and little to no previous experience are encouraged to apply for this full-time position.
Experience
0 - 1 Years
No. of Openings
74
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab, FRESHER
Face Interview Location
dum dum airport