As an Airport Ground Staff member in Guwahati, you will play a vital role in ensuring that airport operations run smoothly. Your main responsibilities will include the following:
- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and ensuring they have the necessary documents for travel.
- **Baggage Handling:** Safely manage luggage, ensuring all bags are tagged correctly and loaded onto the appropriate flights.
- **Customer Service:** Provide excellent service by assisting passengers with queries, complaints, and special requests to enhance their travel experience.
- **Safety and Security Compliance:** Follow all safety regulations and procedures to ensure a secure environment for passengers, staff, and aircraft.
- **Coordination with Ground Services:** Work closely with other ground staff and airline representatives to coordinate boarding processes and address any issues promptly.
Required skills and expectations:
- Strong communication skills are essential for interacting effectively with passengers and team members.
- A customer-focused attitude is necessary to ensure a friendly and helpful service environment.
- Basic problem-solving skills are important to address any issues that may arise during the travel process.
- Teamwork is crucial, as you will collaborate with various staff members to support smooth operations.
- A reliable work ethic is expected, including punctuality and the ability to handle pressure during busy travel times.
This position is suitable for those who have completed at least their 10th grade and are eager to start a career in the airline industry.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab
Face Interview Location
kolkata