As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport. You will be part of a team that offers essential services to passengers and airlines.
**Key Responsibilities:**
- **Passenger Check-in Assistance:** Help passengers check in for their flights, ensuring they provide necessary documentation and bag information.
- **Baggage Handling:** Safely handle and transport baggage, ensuring it is loaded onto the correct flights and delivered accurately to the passengers at their destinations.
- **Customer Service:** Address passenger queries and provide information about flights, airport facilities, and other services to enhance their experience.
- **Safety and Security Protocols:** Follow all safety and security regulations while conducting daily operations, ensuring a safe environment for all passengers and staff.
- **Coordinating with Other Departments:** Work closely with airline personnel, ground crew, and security teams to make sure all operations run efficiently.
- **Emergency Response:** Be familiar with emergency procedures and be prepared to act swiftly in case of any incidents.
**Required Skills and Expectations:**
Candidates should have a minimum of a 12th-grade education and preferably some experience in customer service roles. Strong communication skills are essential for interacting with passengers from various backgrounds. A friendly and approachable demeanor is expected to create a welcoming atmosphere. Attention to detail is crucial, especially when handling baggage and ensuring compliance with safety protocols. Candidates should be comfortable working in a fast-paced environment and possess the ability to work well within a team.
Experience
0 - 2 Years
No. of Openings
120
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR