Job Description

As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport. You will be part of a team that offers essential services to passengers and airlines.

Key Responsibilities:

- Passenger Check-in Assistance: Help passengers check in for their flights, ensuring they provide necessary documentation and bag information.

- Baggage Handling: Safely handle and transport baggage, ensuring it is loaded onto the correct flights and delivered accurately to the passengers at their destinations.

- Customer Service: Address passenger queries and provide information about flights, airport facilities, and other services to enhance their experience.

- Safety and Security Protocols: Follow all safety and security regulations while conducting daily operations, ensuring a safe environment for all passengers and staff.

- Coordinating with Other Departments: Work closely with airline personnel, ground crew, and security teams to make sure all operations run efficiently.

- Emergency Response: Be familiar with emergency procedures and be prepared to act swiftly in case of any incidents.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education and preferably some experience in customer service roles. Strong communication skills are essential for interacting with passengers from various backgrounds. A friendly and approachable demeanor is expected to create a welcoming atmosphere. Attention to detail is crucial, especially when handling baggage and ensuring compliance with safety protocols. Candidates should be comfortable working in a fast-paced environment and possess the ability to work well within a team.
  • Experience

    0 - 2 Years

  • No. of Openings

    120

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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