As an Airport Ground Staff member, you will play an essential role in ensuring the smooth operation of airport services. You will interact directly with passengers and support various tasks at the airport.
Key Responsibilities:
- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and their luggage is properly tagged.
- **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all items are handled with care and delivered to the correct destination.
- **Customer Service**: Provide excellent service to passengers by answering their queries, addressing concerns, and guiding them through airport procedures.
- **Ticketing Support**: Assist passengers with ticket purchasing, changing flights, and providing information about flight schedules.
- **Safety and Security**: Ensure that all safety protocols are followed, including monitoring passengers and luggage for any suspicious activity.
Required Skills and Expectations:
- Good Communication: You should be able to speak clearly and politely to passengers and other staff while conveying important information.
- Teamwork: Collaboration with fellow staff members is crucial for ensuring effective airport operations.
- Attention to Detail: Being detail-oriented is important to avoid mistakes, especially when handling passenger information and luggage.
- Customer-Focused Attitude: A friendly and helpful demeanor is essential as you will be interacting with travelers from diverse backgrounds.
- Basic Computer Knowledge: Familiarity with computer systems related to check-in and booking procedures is an advantage.
This role is perfect for freshers looking to start a career in the aviation industry.
Experience
Fresher
No. of Openings
50
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA