As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and excellent customer service. This position is ideal for freshers who have completed their 10th grade and are looking to start a career in the aviation industry.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with check-in procedures, including collecting luggage and issuing boarding passes, ensuring a seamless start to their journey.
- **Baggage Handling:** Manage the loading and unloading of luggage from the aircraft, making sure it arrives safely and on time to its destination.
- **Customer Support:** Address passenger queries and provide information about flights, airport services, and facilities, enhancing their travel experience.
- **Safety and Security Checks:** Assist in conducting safety checks for passengers and baggage, adhering to all security regulations to maintain a safe environment.
- **Coordination with Airlines:** Collaborate with airline staff to facilitate smooth operations, ensuring timely boarding and departures for all flights.
**Required Skills and Expectations:**
- **Communication Skills:** Strong ability to communicate clearly and effectively with passengers and team members is essential.
- **Customer Service Orientation:** A friendly and helpful attitude is important, as the role involves interacting with travelers from diverse backgrounds.
- **Team Player:** Ability to work well in a team, collaborating with colleagues to ensure efficient airport operations.
- **Adaptability:** Willingness to work in a fast-paced environment and handle changing situations with ease.
- **Attention to Detail:** Careful attention to tasks like baggage handling and safety protocols is crucial for operational success.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata