As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth operations at the airport. Your duties will involve assisting passengers and facilitating the overall travel experience.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with the check-in process, including baggage drop-off and issuing boarding passes to ensure they have a smooth start to their journey.
- **Customer Support:** Provide information and assistance to travelers regarding flight schedules, gate changes, and other inquiries, contributing to a positive travel experience.
- **Baggage Handling:** Manage the sorting and loading of luggage onto the aircraft, ensuring that all bags are correctly labeled and transported safely.
- **Safety Procedures:** Follow safety protocols and guidelines at all times while interacting with passengers and handling luggage to maintain a secure airport environment.
- **Team Collaboration:** Work closely with colleagues in various airport departments to ensure efficient operations and address any issues that may arise.
**Required Skills and Expectations:**
Candidates should possess strong communication skills, enabling effective interactions with travelers. A friendly and helpful demeanor is essential, as you will be the face of the airport for many passengers. Attention to detail is important for baggage handling and ensuring all processes are followed correctly. Ability to work in a fast-paced environment while remaining calm under pressure is expected. Basic computer skills are a plus, as you may need to use systems for check-in and flight information. Finally, a willingness to learn and adapt is key, especially for freshers entering the aviation industry.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata