As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your primary responsibilities will include:
- **Passenger Assistance**: Help passengers with check-in procedures, resolving any issues they may face during their travel, and providing information about flight details.
- **Luggage Handling**: Manage the loading and unloading of luggage and cargo, ensuring that all items are handled with care and safely transferred.
- **Ticketing Support**: Assist passengers with tickets, including issuing boarding passes and addressing inquiries related to ticketing issues.
- **Security Checks**: Work alongside security teams to ensure all safety protocols are followed and that passengers and their belongings are screened properly.
- **Customer Service**: Provide excellent customer service by being friendly, polite, and attentive to passenger needs, addressing any concerns efficiently.
To succeed in this role, you should possess the following skills and attributes:
- Strong communication skills to clearly convey information and assist passengers effectively.
- Basic knowledge of airport procedures and operations, gained through any prior experience or training.
- A proactive attitude and the ability to work well under pressure, especially during busy travel periods.
- Teamwork skills to collaborate effectively with other ground staff and airport personnel.
A high school diploma (10th pass) is required, and prior experience is not necessary, making this role suitable for recent graduates or those looking to start their career in the aviation industry.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
kolkata