As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for various tasks that facilitate passenger travel and maintain safety standards.
**Key Responsibilities:**
- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage inquiries to ensure a pleasant travel experience.
- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring it is handled carefully and reaches the correct destination.
- **Customer Support:** Address passenger queries and provide necessary information regarding flights, services, and airport facilities.
- **Safety Compliance:** Ensure that all safety protocols are followed during operations to maintain a secure airport environment.
- **Coordinating with Ground Services:** Work closely with other airport services such as security, maintenance, and flight crew to ensure efficient flight operations.
- **Administrative Tasks:** Record passenger information accurately and prepare necessary documentation related to flight operations.
**Required Skills and Expectations:**
- Candidates must have completed at least the 10th grade for this role.
- Good communication skills in English and local languages are essential for effectively interacting with passengers and colleagues.
- Strong customer service orientation is needed to provide a positive experience for travelers.
- Ability to work in a fast-paced environment and remain calm under pressure is crucial.
- Teamwork skills are necessary as you will collaborate with various departments.
- Freshers are welcome, and a willingness to learn and adapt is important for success in this position.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata