Face-to-Face For Airport Ground Staff Jobs (Freshers)

As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations and providing assistance to passengers. Your responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process, guiding them through necessary procedures and ensuring their luggage is tagged correctly.

- **Baggage Handling**: Handle and manage passengers' baggage efficiently, ensuring it is loaded and unloaded safely from aircraft.

- **Passenger Support**: Address passenger inquiries and concerns, providing information about flight schedules, airport facilities, and services available.

- **Ticketing Services**: Assist in issuing boarding passes and managing ticketing issues, ensuring all processes comply with airline policies.

- **Safety Protocols**: Adhere to all safety regulations and procedures to guarantee a secure environment for passengers, staff, and aircraft.

Required skills and expectations include:

- **Strong Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members to ensure a pleasant experience.

- **Customer Service Orientation**: A friendly and helpful attitude is essential to assist passengers with their needs and inquiries.

- **Teamwork Ability**: Work well with colleagues in a fast-paced environment, contributing to team objectives while providing excellent service.

- **Attention to Detail**: Accuracy in handling baggage and following safety protocols is crucial to prevent errors and ensure a seamless operation.

- **Basic Computer Knowledge**: Familiarity with basic computer systems to assist in ticketing and check-in processes is an advantage.

This position is ideal for freshers willing to build a career in the aviation industry, with a strong focus on customer service.

• Experience

  Fresher

• No. of Openings

  52

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata